Grab Metaverse Street Food Experience

client

Grab

sow

Virtual Experience / Gamified E-commerce

Location

Online

year

2021

OVERVIEW

After four long months of lockdown, street food lovers—especially the youth—were craving the familiar tastes of local favorites like pho, banh mi, hu tieu, dumplings, takoyaki, milk tea, and more. To meet that emotional and culinary need, Bloom collaborated with our client to develop a metaverse-based virtual street food experience.

Using avatar-based interaction, customers could stroll through a simulated neighborhood, visit street vendors, watch food being prepared, browse menus, and order their favorite dishes to be delivered in real life.

This wasn’t just food delivery—it was a nostalgic culinary adventure.

Highlights

  • Fully interactive virtual environment using metaverse technology
  • Customized avatars for each user
  • Integration with real-time delivery system
  • Dozens of iconic Vietnamese and Asian street foods
  • Engaging storyline-driven journey through a digital street scene
  • Experience Recap Video

    Creative Process

  • Insight Gathering: Identified the emotional craving of post-lockdown youth for street food and social exploration.
  • Concept Development: Designed a "digital food street" replicating the experience of walking through Vietnamese alleyways.
  • Platform Building: Developed a metaverse environment allowing user control, avatar interaction, and real-time ordering.
  • Vendor Integration: Collaborated with real restaurants to fulfill delivery orders based on in-game actions.
  • Gamified Journey: Created quests, mini-games, and narrative experiences tied to food discovery and nostalgia.
  • Results

    The Metaverse Street Food Experience was not only a hit in terms of engagement, but also served as a benchmark for gamified e-commerce. Customers enjoyed a deeply personalized and immersive food journey, leading to high conversion from interaction to delivery.

    Conclusion

    BloomEvent successfully blended virtual experience and real-world logistics to turn a craving into a story-driven digital adventure. This project demonstrates Bloom’s capability to push the boundaries of virtual experiential marketing, especially in the food & beverage sector.

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