Cetaphil Annual Customer Conference 2022
client
Galderma – Cetaphil
sow
Event / Customer Appreciation
Location
GEM Center - HCMC
year
2022
OVERVIEW
BloomEvent was honored to partner with Galderma to deliver the Cetaphil Annual Customer Conference 2022, welcoming over 450 partners and guests. The event was designed to elevate brand storytelling through an elegant and immersive atmosphere, blending art, technology, and connection. A highlight of the evening was the product showcase using Hologram projection, accompanied by live music from a violist—creating a refined, captivating mood. Guests were fully engaged with the performances, activities, and lucky draw segments. A rare and heartwarming moment: 100% attendance as planned, with many guests arriving early and staying long after the event ended—a true testament to the energy, hospitality, and atmosphere of the evening.Highlights
🎯 450+ attendees🎻 Live violist performance✨ Hologram product showcase🎁 Lucky draw & audience engagement💯 100% guest attendance & zero early departures🌟 Guests stayed post-event due to the warm, chill ambianceVideo Recap

Creative Process
Concept & Theme Development: Crafted an elegant, customer-focused event flow balancing corporate messaging and heartfelt interaction.Stage & Visual Design: Designed a premium stage and lighting setup to enhance the hologram effects and live performances.Art & Tech Fusion: Integrated holographic product presentations with live classical music, elevating product engagement.Guest Experience: Curated touchpoints to foster connection—from thoughtful gifts to entertainment to emotional resonance.Onsite Management: Executed smooth logistics, technical support, and guest handling for a seamless, enjoyable experience.Results
The conference exceeded expectations in both turnout and emotional impact. With zero drop-offs, full attendance, and an unusually long post-event linger time, it became a signature moment in Cetaphil’s relationship-building efforts with partners.Conclusion
Through thoughtful storytelling and premium execution, BloomEvent helped Cetaphil deliver an emotionally resonant and visually stunning event. The success of this customer conference is a proud example of Bloom’s ability to bring warmth, innovation, and connection to every client touchpoint.The work we do, and the people we help.
